BLE Tamper

The BLE Tamper alert is triggered when a connected Bluetooth (BLE) device is tampered with or interfered with in an unauthorized way. This device-specific alert helps fleet managers detect possible security issues or physical interference with important sensors and equipment.

Parameters Considered (Prerequisites)

This is a device-specific alert, so it must be supported and enabled on the device. If the device model provides this feature, enable it from the device settings to start receiving the BLE Tamper alert.

How to Configure

Select the correct Company and Branch for whom the alert is to be configured.
Based On: Choose on what you want to base the alert configuration (Object, Object Group, Object Type).
1. Object: Select individual vehicles for whom you want the alert to generate.
2. Object Group: Select a group of vehicles for whom you want the alert to generate.
3. Object Type: Select vehicle or object type for whom you want the alert to generate.
Select the Object based on the previous step selection.
Set an Alert Name for identification of the alert.
Select the Alert Type as BLE Tamper.
In the Text field, enter the message that will be displayed when the alert is triggered.
Select the Valid Days, Everyday or Custom.
1. Everyday: This alert will be triggered, everyday in case of a violation in accordance to these parameters set.
2. Custom: Mark the checkboxes of the days, when you want this alert to be triggered for. (eg., Sun, Mon and Sat)
Enter the Valid Time From and To. The alert will be generated inside the time range that you have selected.
Select the Timezone.
Select the Severity of the alert (Low, Medium, or High).
Mark the checkboxes of the medium via which you want the Action or Notification to be sent. (eg., SMS, Email or Notification)
1. SMS: To receive an alert by SMS, enable the checkbox, enter the phone numbers.
2. Email: To receive an alert by Email, enable the checkbox, enter the recipients of the email.
3. Notification: To receive an alert on the system Push Notification, enable checkbox.
  1. From Users, select the users that will receive the notification.
  2. From Notification Sound. Select the sound from the drop-down that will be played for this notification.
Click Save 💾 icon. to save the alert configuration.

Please Note: To Receive the alert on SMS & Email, the api should be configured either on Admin, Reseller or Company.

Example

A BLE Tamper alert is triggered when the system detects unauthorized interference or tampering with the connected Bluetooth (BLE) device. Once triggered, notifications are sent through SMS, Email, or In-App Notification, helping fleet managers respond quickly and maintain the security of connected devices.