---
title: Passenger Seat
description: The Passenger Seat alert is used to notify users when the passenger seat status changes between ON and OFF. This alert helps fleet operators monitor passenger-seat activity and identify when the passenger seat is occupied or unoccupied, based on the data received from the connected vehicle device or sensor.
---

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# Passenger Seat

 The **Passenger Seat** alert is used to notify users when the passenger seat status changes between **ON** and **OFF**. This alert helps fleet operators monitor passenger-seat activity and identify when the passenger seat is occupied or unoccupied, based on the data received from the connected vehicle device or sensor. 

![](https://helpdesk.uffizio.com/hs-fs/hubfs/image-png-Aug-25-2026-12-11-07-5678-PM.png?width=592&height=461&name=image-png-Aug-25-2026-12-11-07-5678-PM.png)

#### **Parameters Considered (Prerequisites)**

- **Passenger Seat Sensor/Input:** The selected vehicle must have a supported passenger-seat sensor or input connected to the tracking device.
- **Passenger Seat Data:** The system must receive the corresponding **ON/OFF status** of the passenger seat.
- **Device Communication:** The tracking device must be properly configured and communicating with the platform.

#### **How to Configure**

1. Select the correct **Company** and **Branch** for whom the alert is to be configured.
2. **Based On:** Choose what you want to base the alert configuration on (**Object, Object Group, Object Type**). 
     1. **Object:** Select individual vehicles/objects for whom you want the alert to generate.
     2. **Object Group:** Select a group of vehicles/objects for whom you want the alert to generate.
     3. **Object Type:** Select a vehicle or object type for whom you want the alert to generate.
3. Select the **Object** based on the previous step selection.
4. Set an **Alert Name** for identification of the alert.
5. Select the **Alert Type** as **Passenger Seat**.
6. Under **Value**, select when the alert should be triggered: 
     1. **On:** The alert will be triggered when the passenger-seat status changes to **ON**.
     2. **Off:** The alert will be triggered when the passenger-seat status changes to **OFF**.
     3. **Both:** The alert will be triggered for both ON and OFF status changes.
7. In the **Text** field, enter the message that will be displayed when the Passenger Seat alert is triggered.
8. Select the **Valid Day(s)** as **Everyday** or **Custom**. 
     1. **Everyday:** The alert will be triggered every day when the configured passenger-seat condition is detected.
     2. **Custom:** Select the specific days on which you want this alert to be triggered.
9. Enter the **Valid Time From** and **To**. The alert will be generated only within the selected time range.
10. Select the required **Timezone**.
11. Select the **Severity** of the alert (**Low**, **Medium**, or **High**).
12. Under **Action**, select the medium through which the alert or notification should be sent (**SMS, Email, Notification, Social Media API, or IVR**). 
      1. **SMS:** To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
      2. **Email:** To receive the alert by email, enable the checkbox and enter the email recipients.
      3. **Notification:** To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
      4. **Social Media API:** To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
      5. **IVR:** To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
13. Click the **Save 💾 icon** to save the alert configuration.

**Please Note:** To receive alerts through **SMS, Email, Social Media API, or IVR**, the respective API/gateway must be configured at the **Admin, Reseller, or Company** level.

#### **Example**

If **Value** is set to **On**, when the passenger-seat status changes to ON, the **Passenger Seat** alert is triggered and the selected users receive a notification. If **Off** is selected, the alert is triggered when the status changes to OFF. Selecting **Both** generates alerts for both status changes.

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