Passenger Seat

 The Passenger Seat alert is used to notify users when the passenger seat status changes between ON and OFF. This alert helps fleet operators monitor passenger-seat activity and identify when the passenger seat is occupied or unoccupied, based on the data received from the connected vehicle device or sensor. 

Parameters Considered (Prerequisites)

• Passenger Seat Sensor/Input: The selected vehicle must have a supported passenger-seat sensor or input connected to the tracking device.
• Passenger Seat Data: The system must receive the corresponding ON/OFF status of the passenger seat.
• Device Communication: The tracking device must be properly configured and communicating with the platform.

How to Configure

1. Select the correct Company and Branch for whom the alert is to be configured.
2. Based On: Choose what you want to base the alert configuration on (Object, Object Group, Object Type).
   1. Object: Select individual vehicles/objects for whom you want the alert to generate.
   2. Object Group: Select a group of vehicles/objects for whom you want the alert to generate.
   3. Object Type: Select a vehicle or object type for whom you want the alert to generate.
3. Select the Object based on the previous step selection.
4. Set an Alert Name for identification of the alert.
5. Select the Alert Type as Passenger Seat.
6. Under Value, select when the alert should be triggered:
   1. On: The alert will be triggered when the passenger-seat status changes to ON.
   2. Off: The alert will be triggered when the passenger-seat status changes to OFF.
   3. Both: The alert will be triggered for both ON and OFF status changes.
7. In the Text field, enter the message that will be displayed when the Passenger Seat alert is triggered.
8. Select the Valid Day(s) as Everyday or Custom.
   1. Everyday: The alert will be triggered every day when the configured passenger-seat condition is detected.
   2. Custom: Select the specific days on which you want this alert to be triggered.
9. Enter the Valid Time From and To. The alert will be generated only within the selected time range.
10. Select the required Timezone.
11. Select the Severity of the alert (Low, Medium, or High).
12. Under Action, select the medium through which the alert or notification should be sent (SMS, Email, Notification, Social Media API, or IVR).
    1. SMS: To receive the alert by SMS, enable the checkbox and enter the required phone numbers.
    2. Email: To receive the alert by email, enable the checkbox and enter the email recipients.
    3. Notification: To receive the alert as a system push notification, enable the checkbox and select the users who should receive it.
    4. Social Media API: To receive the alert through WhatsApp or Telegram, enable the checkbox and configure the required gateway and recipient details.
    5. IVR: To receive the alert through an automated voice call, enable the checkbox and enter the required phone numbers.
13. Click the Save 💾 icon to save the alert configuration.

Example

If Value is set to On, when the passenger-seat status changes to ON, the Passenger Seat alert is triggered and the selected users receive a notification. If Off is selected, the alert is triggered when the status changes to OFF. Selecting Both generates alerts for both status changes.