Base Location Delay

The Base Delay Visit alert is triggered when an object starts from its base location but fails to reach a designated point within the specified duration.
This alert helps fleet managers monitor punctuality and route adherence, ensuring timely operations and deliveries.

Parameters Considered (Prerequisites)

Base Location Defined: A base location must be set in the system as the starting point for the object.

Please Note: The Base Location must be configured in Settings > Master > Base Location Configuration

Destination / Visit Point Defined: The target location or point that the object is expected to reach must be configured.

How to Configure

Select the correct Company and Branch for whom the alert is to be configured.
Based On: Choose on what you want to base the alert configuration (Object, Object Group, Object Type).
1. Object: Select individual vehicles for whom you want the alert to generate.
2. Object Group: Select a group of vehicles for whom you want the alert to generate.
3. Object Type: Select vehicle or object type for whom you want the alert to generate.
Select the Object based on the previous step selection.
Set an Alert Name for identification of the alert.
Select the Alert Type as Base Location Delay.
In the Text field, enter the message that will be displayed when the alert is triggered.
Select the Valid Days, Everyday or Custom.
1. Everyday: This alert will be triggered, everyday in case of a violation in accordance to these parameters set.
2. Custom: Mark the checkboxes of the days, when you want this alert to be triggered for. (eg., Sun, Mon and Sat)
Enter the Valid Time From and To. The alert will be generated inside the time range that you have selected.
Select the Timezone.
Select the Severity of the alert (Low, Medium, or High).
Mark the checkboxes of the medium via which you want the Action or Notification to be sent. (eg., SMS, Email or Notification)
1. SMS: To receive an alert by SMS, enable the checkbox, enter the phone numbers.
2. Email: To receive an alert by Email, enable the checkbox, enter the recipients of the email.
3. Notification: To receive an alert on the system Push Notification, enable checkbox, and select the notification tone. you’ll receive notifications according to the Severity Set i.e Low, Medium or High.
Click Save to save the alert configuration.

Please Note: To Receive the alert on SMS & Email, the api should be configured either on Admin, Reseller or Company.

Example

If an object leaves the warehouse at 9:00 AM but fails to reach the designated delivery point by 11:00 AM, the Base Delay Visit alert is triggered.
Configured recipients are notified via SMS, Email, or App Notification, allowing the fleet manager to follow up and ensure timely delivery.