--- title: Send Command description: The Send Command feature enables users to remotely send specific commands to the GPS devices installed in vehicles. This functionality allows for the execution of various actions or configurations on the device via GPRS. --- [Skip to content](https://helpdesk.uffizio.com/knowledge/trakzee-send-command#main-content) English Show submenu for translations [Customer portal](https://helpdesk.uffizio.com/tickets?hsLang=en) ![Uffizio logo - black](https://helpdesk.uffizio.com/hs-fs/hubfs/Uffizio%20logo%20-%20black.png?width=200&height=62&name=Uffizio%20logo%20-%20black.png) - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) - English Show submenu for translations - [Customer portal](https://helpdesk.uffizio.com/tickets) - www.uffizio.com www.uffizio.com Platform User Guide - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://helpdesk.uffizio.com/knowledge?hsLang=en) 2. [Trakzee](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en) 3. [Send Command](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#send-command) # Send Command The Send Command feature enables users to remotely send specific commands to the GPS devices installed in vehicles. This functionality allows for the execution of various actions or configurations on the device via GPRS. There are two ways to send commands to the device: **SMS Commands** (**[SMS Service Configuration](https://helpdesk.uffizio.com/knowledge/sms-service-configuration-company?hsLang=en)** is required) and **GPRS commands**. The users have the ability to send these commands from two different screens on the platform: the **Send command** screen and the **Live tracking** screen. **Watch :** How to Configure Send Command. ### **To Get Started** - Log in to your account. - Go to **Settings \> Master \> Send Command.** Upon navigating to the **Send Command** screen, you will be directed to the **Send Command Overview** page, where you can view a history of all previously sent commands. ### **To Send Command to Multiple Vehicles At the same time** - Clickon the **➕** button on the taskbar. **![](https://helpdesk.uffizio.com/hs-fs/hubfs/sc-png.png?width=153&height=67&name=sc-png.png)** - Select the **Company** from the dropdown list. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/image-png-Mar-09-2026-08-04-37-5581-AM.png?width=292&height=122&name=image-png-Mar-09-2026-08-04-37-5581-AM.png) - - Select the **Device Type** from the dropdown list. - In **Based On** select from Object or Object Group. - Select **Object** if you want vehicle to be listed based on the selected device. - Select **Object Group** If want vehicles to be listed inside the selected object group. - From **Object Group** select the group from which you want the vehicle to be listed. ![2026-03-09\_13-40](https://helpdesk.uffizio.com/hs-fs/hubfs/2026-03-09_13-40.png?width=371&height=108&name=2026-03-09_13-40.png) - elect the **Object** from the dropdown list to which you would like to send the command. - Select the **Type** of command to be sent. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%20467-png.png?width=264&height=60&name=Frame%20467-png.png) - **SMS:** SMS commands are often used in situations where a direct internet connection or data service is not available or practical. **Please Note:** - User Needs to configure the [SMS API](https://helpdesk.uffizio.com/knowledge/trakzee/sms-service-configuration-company?hsLang=en) in order to send SMS based command. - When an SMS command is sent, a response from the device will not be received. - - - **GPRS:** GPRS commands are typically used to communicate with devices or sensors that are equipped with GPRS connectivity. **Please Note:** - The GPRS command will work only for devices that are already connected to the server. - When a GPRS command is sent, the user can expect to receive a response from the device. - - In **Consider,** select from **Pre-Defined** or **Template**. - **Pre-Defined:** Commands that are already added by the software provider. - **Template**: Commands created by the user will be listed under the Template option.   **Please Note:** To command created using [Commands](https://helpdesk.uffizio.com/knowledge/command?hsLang=en) screen will be listed inside the template option. - - Select the **Command** from the list that you want to send. The available commands will appear based on your selection of **Pre-Defined** or **Template**. - In **Pre-Defined**, you will find the **Custom** option, which allows you to enter commands that are not listed in the available options.![](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%201230-png.png?width=339&height=101&name=Frame%201230-png.png) - In the **Message** field, the command for the selected **Pre-Defined** or **Template** option will be displayed. The user can edit the command if required, or enter their own command when the **Custom** option is selected. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/image-png-Mar-09-2026-08-36-37-2259-AM.png?width=336&height=115&name=image-png-Mar-09-2026-08-36-37-2259-AM.png) - Choose the appropriate **Schedule For** option based on your requirements. - **Now: ![](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%201231-png.png?width=378&height=97&name=Frame%201231-png.png)** When you select Now, the command will be sent at the current time. - **One Time:** ![](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%201232-png.png?width=385&height=135&name=Frame%201232-png.png) When you select One Time, the command will be sent only once at the **Execution Time** selected. - **Hourly:** ![](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%201233-png.png?width=387&height=135&name=Frame%201233-png.png) When you select Hourly, the command will be sent every hour at the minute selected in **Executed Hour**. - **Daily:** ![](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%201234-png.png?width=384&height=132&name=Frame%201234-png.png) When you select Daily, the command will be sent daily at the time selected in **Execution Time**. - **Weekly:** ![](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%201235-png.png?width=460&height=157&name=Frame%201235-png.png) When you select Weekly, the command will be scheduled to send weekly on the days selected in **Execution Day** and time selected in **Execution Time**. - **Monthly:** ![](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%201236-png.png?width=383&height=166&name=Frame%201236-png.png) When you select Monthly, the command will be scheduled to send every month on the date selected in **Execution Day** and time selected in **Execution Time.** - - The system will attempt to send the command multiple times within the **Validity** period you specify, continuing until a response is received from the device. If the device does not respond, the command will be marked as inactive, and the reason for failure will be displayed in the **History** ![](https://demo.uffizio.com/images/History.png) popup. - To Send a command based on specific condition click on the ➕ button. ![2026-03-09\_14-10](https://helpdesk.uffizio.com/hs-fs/hubfs/2026-03-09_14-10.png?width=330&height=293&name=2026-03-09_14-10.png) - The following Pop-Up will open. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/image-png-Mar-09-2026-09-13-12-9399-AM.png?width=413&height=204&name=image-png-Mar-09-2026-09-13-12-9399-AM.png) - In **Condition For,** you can select from Geofence Inside, Geofence Outside & Inactive. - - - Select **Geofence Inside,** if you want the command to be send when the vehicle enters the selected geofence. - In **Condition,** Select the Geofence for which you want this command to work. - Select **Geofence Outside,** if you want the command to be send when the vehicle exits the selected geofence. - In **Condition,** Select the Geofence for which you want this command to work. - Select **InActive,** if you want to send the command whenever the device goes inactive. - Click on the Save 💾 icon to save the condition. **Please Note:** The Inactive condition will only work with SMS based command. - Click on the Save 💾 icon to send the command at the scheduled time. ### **To Send Command from the Live Tracking Screen** - Log in to your account. - Go to **Live Tracking.** On the **Object tab**, you will find the **\** icon against each vehicle, which is the Send Command button. #### **To Send Command to a Single Object** - - Click on the **\** icon on the Object tab. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%201237-png.png?width=309&height=233&name=Frame%201237-png.png) - Select the **Type** of command to be sent. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/image-png-Mar-09-2026-09-21-27-0623-AM.png?width=467&height=391&name=image-png-Mar-09-2026-09-21-27-0623-AM.png) - In **Consider,** select from **Pre-Defined** or **Template**. - **Pre-Defined:** Commands that are already added by the software provider. - **Template**: Commands created by the user will be listed under the Template option. - Select the **Command** from the list that you would like to send. - Enter/Edit the **Message** that you would like to send as a command. - Select the **Schedule For** based on your requirements. - The system will try sending the command for the time period you select in **Validity** until the device responds. - Click on the **Send** button to send the command at the scheduled time. ### **To Download Command Details** - Log in to your account. - Go to **Settings \> Master \> Send Command.** - Click on the Download button on the taskbar. ![Download tariff plan details img 1](https://helpdesk.uffizio.com/hs-fs/hubfs/Knowledge%20Base%20Import/Download%20tariff%20plan%20details%20img%201.png?width=172&height=62&name=Download%20tariff%20plan%20details%20img%201.png) - A file with an **XLS** extension gets downloaded. ![xlsx-1](https://helpdesk.uffizio.com/hs-fs/hubfs/Knowledge%20Base%20Import/xlsx-1.png?width=50&height=50&name=xlsx-1.png) - You may distribute this file to others or utilize it for your specific purposes as needed. To send commands from the mobile application, click **[here](https://helpdesk.uffizio.com/knowledge/send-command-from-trakzee-mobile-app?hsLang=en)**. 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