A Helper is an on-ground staff member who assists the waste collector during collection activities. Helpers play a crucial role in ensuring smooth, efficient, and safe waste collection operations.
Purpose:
Helpers support collectors in tasks such as loading and unloading waste, handling bins, maintaining cleanliness around collection areas, and ensuring that collection points are serviced properly. They also help in verifying that each collection address is covered during a trip, thereby improving operational accuracy and efficiency.
To Get Started
- Log in to your account.
- Go to setting>General>Helper
Upon clicking on the Helper, you will be directed to the Helper Overview page, where you can easily view and manage all Helper records.
Watch: Overview of Helper
To add Helper Individually
- Click on the ➕ button on the taskbar
- From the drop-down menus, select the Company, and Branch under which you want to add the helper.
- Please input the collector’s First Name, Last Name, and, if applicable, the Employee Number into the designated fields provided.
- Provide the Mobile Number of the Helper
- Enter the joining date of the collector
- Provide the Country, state and detailed Address information for the helper
- Choose the Timezone according to the collector location. Based on the Timezone selection, the analytics will appear in the application.
- Select the wage group to which this collector will be belong to from the dropdown.
- Provide the validity from which the wage is valid.
- You can also upload the helper image.
To Upload Multiple Records
- To initiate the bulk upload process, kindly click on the upload button located on the taskbar. This action will open a new window designed for driver bulk uploads.Upload driver records.
- From the drop-down menus, select the Company, and Branch under which you want to add the helper.
- Select the Country from the dropdown for which the helpers belong to.
- Download the provided sample file from the given link. This file contains essential information regarding the helper, including the helper’s name, contact number, state, city, and tag details. Fill in the appropriate information in the file according to your requirement.
- Upload the XLS file from Upload File option.
- Click on the Save 💾 icon.