--- title: ChatBot For Company description: A ChatBot is a digital assistant designed to facilitate online chat interactions. These intelligent systems are adept at providing answers to user's inquiries. The Chatbot configured for Reseller user --- [Skip to content](https://helpdesk.uffizio.com/knowledge/swm/chatbot-for-company#main-content) English Show submenu for translations [Customer portal](https://helpdesk.uffizio.com/tickets?hsLang=en) ![Uffizio logo - black](https://helpdesk.uffizio.com/hs-fs/hubfs/Uffizio%20logo%20-%20black.png?width=200&height=62&name=Uffizio%20logo%20-%20black.png) - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) - English Show submenu for translations - [Customer portal](https://helpdesk.uffizio.com/tickets) - www.uffizio.com www.uffizio.com Platform User Guide - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://helpdesk.uffizio.com/knowledge?hsLang=en) 2. [Smartwaste](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en) 3. [Company](https://helpdesk.uffizio.com/knowledge/smartwaste?hsLang=en#company) # ChatBot For Company A ChatBot is a digital assistant designed to facilitate online chat interactions. These intelligent systems are adept at providing answers to user's inquiries. The Chatbot configured for Reseller users can be inherited by Compnay, or they can customize it with their own Chatbot configuration. ### Before Getting Started - Explore and select a third-party Chatbot service from a provider that offers the capability to utilize a JavaScript snippet. - Create a Bot as per your requirements. - Connect a chat channel to the conversation inbox. *A chat channel is where you can customize your team's availability.* ### To Set Up ChatBot - Log in to your account. - Go to **Settings \> General \> Company.** - Double-click on the account for which you want to configure ChatBot. - Navigate to the **ChatBot** tab.![Configure a ChatBot Reseller Tab](https://helpdesk.uffizio.com/hs-fs/hubfs/Knowledge%20Base%20Import/Configure%20a%20ChatBot%20Reseller%20Tab-1.png?width=655&height=60&name=Configure%20a%20ChatBot%20Reseller%20Tab-1.png) - - There are two options: Custom and Inherit. - **Inherit:** To inherit the Chatbot from the admin account. - **Custom:** Configure a unique Chatbot specific to the account. - - Clickon the checkbox of **ChatBot**. - In the **ChatBot Script** field, enter the javascript link provided by the bot service provider. ![Configure a ChatBot Reseller Required Details](https://helpdesk.uffizio.com/hs-fs/hubfs/Knowledge%20Base%20Import/Configure%20a%20ChatBot%20Reseller%20Required%20Details-1.png?width=612&height=162&name=Configure%20a%20ChatBot%20Reseller%20Required%20Details-1.png) - - Click on the **Save 💾 icon**. ### To Utilize the ChatBot - For detailed guidance on how to effectively utilize the Chatbot feature, please follow the link **[Chatbot for Support.](https://helpdesk.uffizio.com/knowledge/chatbot?hsLang=en)** - [Trakzee](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#main-content) - [User Hierarchy](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#user-hierarchy) - [Admin](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#admin) - [Reseller](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#reseller) - [Company](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#company) - 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[Send Command](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#send-command) - [Announcements](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#announcements) - [Base Location Configuration](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#base-location-configuration) - [Address](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#address) - [Geofence](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#geofence) - [Tire Management](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#tire-management) - [Technician](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#technician) - [Billing](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#billing) - [Trailer](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#trailer) - [eLock](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#elock) - [Manage your Account](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#manage-your-account) - [Fuel Management](https://helpdesk.uffizio.com/knowledge/trakzee?hsLang=en#fuel-management) - 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