--- title: Reseller description: The Reseller module in the Startup Application serves as a key link between the Admin and end-user companies. It enables a multi-level business model where resellers can independently manage their clients, configure services, and monitor performance — while still operating under the primary Admin’s ecosystem. --- [Skip to content](https://helpdesk.uffizio.com/knowledge/startup-reseller#main-content) English Show submenu for translations [Customer portal](https://helpdesk.uffizio.com/tickets?hsLang=en) ![Uffizio logo - black](https://helpdesk.uffizio.com/hs-fs/hubfs/Uffizio%20logo%20-%20black.png?width=200&height=62&name=Uffizio%20logo%20-%20black.png) - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) Open main navigation Close main navigation - [Tickets](https://helpdesk.uffizio.com/tickets) - [Knowledge Base](https://helpdesk.uffizio.com/knowledge) - [Sign Out](https://helpdesk.uffizio.com/_hcms/mem/logout) - English Show submenu for translations - [Customer portal](https://helpdesk.uffizio.com/tickets) - www.uffizio.com www.uffizio.com Platform User Guide - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://helpdesk.uffizio.com/knowledge?hsLang=en) 2. [Startup](https://helpdesk.uffizio.com/knowledge/startup?hsLang=en) 3. [Organization & User Hierarchy](https://helpdesk.uffizio.com/knowledge/startup?hsLang=en#organization-user-hierarchy) # Reseller The **Reseller module** in the Startup Application serves as a key link between the **Admin** and **end-user companies**. It enables a multi-level business model where resellers can independently manage their clients, configure services, and monitor performance — while still operating under the primary Admin’s ecosystem. #### To get started - Log in to your admin account. - Go to Configuration→[Reseller Entity Overview](https://helpdesk.uffizio.com/knowledge/startup-overview-of-reseller?hsLang=en). #### To add a New reseller - Click on the ➕ icon on the taskbar below. #### To Create the Reseller account - **Reseller Company**\* - Enter the official name of the reseller company. - This will be used for identification across the system. - **Reseller Name**\* - Provide the display name or short name of the reseller. - Usually used in dashboards and reports. - **Street 1 / Street 2** - Fill in the primary and secondary address details for the reseller’s office or headquarters. - *Street 2* is optional. - **City** - Enter the city where the reseller is located. - **Zip-Code** - Add the valid postal or zip code for the reseller’s address. - **Country**\* - Select the country from the dropdown list. - This is a mandatory field. - **State**\* - Choose the appropriate state or province for the reseller’s location. - **Internet Address** - Enter the reseller’s official website URL (if available). - **Contact Person**\* - Provide the full name of the main contact person or account manager for the reseller. - **Email** - Add the primary email ID for official communication with the reseller. - **Telephone Number**\* - Enter a valid contact number for phone communication. - **WhatsApp Number** - Add the WhatsApp number if the reseller prefers chat-based support or communication. - **Help Desk Email** - Provide the email ID used by the reseller for customer support or service-related queries. - **Technical Contact** - Mention the name or contact details of the technical representative responsible for integration or support. - **Sales Contact** - Add the name or contact details of the sales representative for coordination related to business or lead management. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/undefined-Nov-20-2025-06-05-46-2333-AM.png?width=503&height=746&name=undefined-Nov-20-2025-06-05-46-2333-AM.png) - **Fax Number** - Enter the reseller’s official fax number (if applicable). - Optional field for documentation or contact reference. - **Hide License Expiry Message** - Tick this checkbox if you want to **hide license expiry notifications** from the reseller or its users. - Useful when managing renewals internally. - **Installation Date Mandatory** - Enable this option if you want to **make the installation date a required field** during device or vehicle setup. - **Vehicle Expiry Mandatory** - Check this box if every vehicle must have an **expiry date entered** (for insurance, permits, or contracts). - **Show Country Border** - Enable this option (✔) to **display country borders on the map view** for better regional tracking visualization. - **Disputed Region** - Select the relevant **region or country** from the dropdown (e.g., *India*). - Helps in setting map boundaries or location display rules. - **Themes**\* - Choose the appropriate **theme layout** for the reseller’s platform interface (e.g., *Startup*). - This controls how the portal UI appears for that reseller’s users. - **GPS Model**\* - Select one or more **GPS device models** supported by the reseller. - Multiple selections can be made by holding Ctrl (or Cmd on Mac). - Examples: *2G Camera, 2G ID Card, 2G-4G Camera*, etc. - **Alert**\* - Choose the alert types that the reseller can access. - Examples: *911, Abnormal Flameout Warning, Address Overstay, Air Condition*, etc. - Use multi-select if more than one alert is required. - **Welcome Message** - Add a short greeting or welcome message that will be displayed to the reseller or its users upon login. - Example: *“Welcome to Startup Tracking Portal – Empowering Smarter Mobility!”* - **SOS Mobile No** - Enter one or more **emergency contact numbers** separated by commas (,). - These numbers will receive SOS alerts or emergency notifications. - **Show Support Detail** - Enable this checkbox to **display support details** (help desk, contact info, etc.) within the reseller’s user interface. - Recommended for improved client accessibility. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/undefined-Nov-20-2025-06-05-46-4741-AM.png?width=643&height=718&name=undefined-Nov-20-2025-06-05-46-4741-AM.png) #### To upload reseller Logo - **Locate the “Image” or “Logo Upload” Section** - Find the **Image** field (with a small file or settings icon beside it) on the reseller creation or edit page. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/undefined-Nov-20-2025-06-05-46-0471-AM.png?width=137&height=41&name=undefined-Nov-20-2025-06-05-46-0471-AM.png) - **Click on “Choose File”** - A file selection window will open. - Browse your system and **select the logo image** you want to upload. - Supported formats: **.jpg, .jpeg, .png** (Recommended size: under 1 MB). - **Preview the Image** - Once the file is selected, a **preview of the logo** will appear in the center of the upload box. - Verify that the logo is clear and properly visible. - **Save the Image** - Click on the **Save icon (💾)** at the bottom of the window to confirm the upload. - The uploaded logo will be stored and linked to the reseller’s profile. - **Optional Actions:** - **Undo (↩️)** – Revert the last action or restore the previous image. - **Delete (🗑️)** – Remove the current image if uploaded by mistake. - **Refresh (🔄)** – Reload the upload window or reset the selection process. - **Confirm Upload** - Once saved, close the popup window. - The selected logo will now appear on the main reseller creation/edit screen under the “Image” field. ![](https://helpdesk.uffizio.com/hs-fs/hubfs/undefined-Nov-20-2025-06-05-46-7091-AM.png?width=569&height=398&name=undefined-Nov-20-2025-06-05-46-7091-AM.png) #### Map configuration under Reseller - **Click on the “+” (Add) icon** - This will allow you to add a new **map configuration entry** for the reseller. - A new row or popup will appear to enter the map details. - **Map**\* - Select the **map type** you wish to configure (e.g., *Google Map, OpenStreetMap, Here Map, MapMyIndia,* etc.). - This defines the base map that will be used for tracking and visualization. - **Web Map Key**\* - Enter the **API key** generated from your map provider for **web platform usage**. - This key enables map functionality on the reseller’s **web portal**. - Example: a Google Maps API key or Here Maps key. - **Mobile Map Key** - Enter the **API key for the mobile application** (Android/iOS). - Ensures proper map loading and navigation on the reseller’s mobile app. - **Map Project ID** - If your map provider (like Google Cloud) requires a **Project ID**, enter it here. - This helps track and manage API usage under the correct project. - **Address From Map Provider** - Select or enable this option if you want to **fetch address details (reverse geocoding)** directly from the selected map provider. - This ensures accuracy in displaying live vehicle or job locations. - **Speed Limit API** - Enter or enable the **Speed Limit API** key (if supported by your map provider). - This allows the system to display and monitor **speed limit data** along routes. - **Default** - Check this option if you want this map setup to be the **default map configuration** for the reseller. - 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