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Reseller

The Reseller module in the Startup Application serves as a key link between the Admin and end-user companies. It enables a multi-level business model where resellers can independently manage their clients, configure services, and monitor performance — while still operating under the primary Admin’s ecosystem.

To get started

  • Log in to your admin account.
  • Go to Configuration→Reseller Entity Overview.

To add a New reseller

  • Click on the ➕ icon on the taskbar below.

To Create the Reseller account

    • Reseller Company*
      • Enter the official name of the reseller company.
      • This will be used for identification across the system.
    • Reseller Name*
      • Provide the display name or short name of the reseller.
      • Usually used in dashboards and reports.
  • Street 1 / Street 2
      • Fill in the primary and secondary address details for the reseller’s office or headquarters.
      • Street 2 is optional.
  • City
      • Enter the city where the reseller is located.
  • Zip-Code
      • Add the valid postal or zip code for the reseller’s address.
    • Country*
      • Select the country from the dropdown list.
      • This is a mandatory field.
    • State*
      • Choose the appropriate state or province for the reseller’s location.
  • Internet Address
      • Enter the reseller’s official website URL (if available).
    • Contact Person*
      • Provide the full name of the main contact person or account manager for the reseller.
  • Email
      • Add the primary email ID for official communication with the reseller.
    • Telephone Number*
      • Enter a valid contact number for phone communication.
  • WhatsApp Number
      • Add the WhatsApp number if the reseller prefers chat-based support or communication.
  • Help Desk Email
      • Provide the email ID used by the reseller for customer support or service-related queries.
  • Technical Contact
      • Mention the name or contact details of the technical representative responsible for integration or support.
  • Sales Contact
    • Add the name or contact details of the sales representative for coordination related to business or lead management.

  • Fax Number
      • Enter the reseller’s official fax number (if applicable).
      • Optional field for documentation or contact reference.
  • Hide License Expiry Message
      • Tick this checkbox if you want to hide license expiry notifications from the reseller or its users.
      • Useful when managing renewals internally.
  • Installation Date Mandatory
      • Enable this option if you want to make the installation date a required field during device or vehicle setup.
  • Vehicle Expiry Mandatory
      • Check this box if every vehicle must have an expiry date entered (for insurance, permits, or contracts).
  • Show Country Border
      • Enable this option (✔) to display country borders on the map view for better regional tracking visualization.
  • Disputed Region
      • Select the relevant region or country from the dropdown (e.g., India).
      • Helps in setting map boundaries or location display rules.
    • Themes*
      • Choose the appropriate theme layout for the reseller’s platform interface (e.g., Startup).
      • This controls how the portal UI appears for that reseller’s users.
    • GPS Model*
      • Select one or more GPS device models supported by the reseller.
      • Multiple selections can be made by holding Ctrl (or Cmd on Mac).
      • Examples: 2G Camera, 2G ID Card, 2G-4G Camera, etc.
    • Alert*
      • Choose the alert types that the reseller can access.
      • Examples: 911, Abnormal Flameout Warning, Address Overstay, Air Condition, etc.
      • Use multi-select if more than one alert is required.
  • Welcome Message
      • Add a short greeting or welcome message that will be displayed to the reseller or its users upon login.
      • Example: “Welcome to Startup Tracking Portal – Empowering Smarter Mobility!”
  • SOS Mobile No
      • Enter one or more emergency contact numbers separated by commas (,).
      • These numbers will receive SOS alerts or emergency notifications.
  • Show Support Detail
    • Enable this checkbox to display support details (help desk, contact info, etc.) within the reseller’s user interface.
    • Recommended for improved client accessibility.

To upload reseller Logo

  • Locate the “Image” or “Logo Upload” Section
      • Find the Image field (with a small file or settings icon beside it) on the reseller creation or edit page.
  • Click on “Choose File”
      • A file selection window will open.
      • Browse your system and select the logo image you want to upload.
      • Supported formats: .jpg, .jpeg, .png (Recommended size: under 1 MB).
  • Preview the Image
      • Once the file is selected, a preview of the logo will appear in the center of the upload box.
      • Verify that the logo is clear and properly visible.
  • Save the Image
      • Click on the Save icon (💾) at the bottom of the window to confirm the upload.
      • The uploaded logo will be stored and linked to the reseller’s profile.
  • Optional Actions:
      • Undo (↩️) – Revert the last action or restore the previous image.
      • Delete (🗑️) – Remove the current image if uploaded by mistake.
      • Refresh (🔄) – Reload the upload window or reset the selection process.
  • Confirm Upload
    • Once saved, close the popup window.
    • The selected logo will now appear on the main reseller creation/edit screen under the “Image” field.

Map configuration under Reseller

  • Click on the “+” (Add) icon
      • This will allow you to add a new map configuration entry for the reseller.
      • A new row or popup will appear to enter the map details.
    • Map*
      • Select the map type you wish to configure (e.g., Google Map, OpenStreetMap, Here Map, MapMyIndia, etc.).
      • This defines the base map that will be used for tracking and visualization.
    • Web Map Key*
      • Enter the API key generated from your map provider for web platform usage.
      • This key enables map functionality on the reseller’s web portal.
      • Example: a Google Maps API key or Here Maps key.
  • Mobile Map Key
      • Enter the API key for the mobile application (Android/iOS).
      • Ensures proper map loading and navigation on the reseller’s mobile app.
  • Map Project ID
      • If your map provider (like Google Cloud) requires a Project ID, enter it here.
      • This helps track and manage API usage under the correct project.
  • Address From Map Provider
      • Select or enable this option if you want to fetch address details (reverse geocoding) directly from the selected map provider.
      • This ensures accuracy in displaying live vehicle or job locations.
  • Speed Limit API
      • Enter or enable the Speed Limit API key (if supported by your map provider).
      • This allows the system to display and monitor speed limit data along routes.
  • Default
    • Check this option if you want this map setup to be the default map configuration for the reseller.
    • This means all dashboards and tracking views will use this map by default.

Click on the Save 💾 button