SMS Service Configuration

SMS configuration needs to be done when the user wants to connect SMS-sending software to the application to send automated alert messages.

SMS configuration can be done in an Admin account and resellers as well as company users can inherit the configuration. SMS is one of the most effective channels for sending alerts.

Before getting started


You need to purchase a third-party SMS API.

When you purchase an SMS service, your service provider will provide you with a gateway URL which will be used for configuring the SMS service on the application.

To get started

  • Login to your account.
  • Go to  Settings > General > Company.
    • Double-click on the account for which you want to configure SMS service.
  • Navigate to SMS.

To Configure SMS


  • Select SMS Gateway either Inherit or Custom.
    • When Inherit is selected.

  • Enter the Monthly SMS Limit.
  • Enter the Daily SMS Limit.

    • When Custom is selected.

  • Select the Gateway Type, either GET or POST.
  • In SMS Gateway URL, you will have to enter the URL in the text box. This URL will be provided by your SMS service provider.
  • Refer to the Example to check the kind of URL you will receive.
  • Variable parameters are defined where the software gets the mobile number you have entered and the message alerts will be generated.
  • You can also set Monthly SMS Limit and Daily SMS Limit for the company.

  • Click on the Save 💾 icon.