Admin
      Back to home
      1. Knowledge Base
      2. SmartBus Platform
      3. Admin

      Reset Password

      Learn how to reset a forgotten password, If you’ve forgotten your password, this document will help in resetting a new password.

      Before you get started

      Please Note: 

      If an Admin is resetting the password then he will receive mail from the Super Admin.

      If you reset a password for the Reseller account then Admin email configuration is a must. 

      If you are resetting a password for the School account then the Reseller email configuration is a must. 

      • You can reset it from the Login page by clicking Forgot my password.
        forgot-password
        An email will be sent to you with a link and instructions for resetting your password.
        email-with-link (2)
      • Click on the link given.
        • It will redirect you to a password reset page. 
        • Enter a new password and retype it in the box below.
          reset-password-V2

      Please Note:- Password must be of at least 8 characters.

      -Password must contain at least one uppercase character (A-Z),

      one lowercase character (a-z) and one digit (0-9) and special characters from (!,@,#,$,%,&,*,?).

      • Click on the Update Password button.
      • Now you can use your new password and log in to the account again.