Manage Authentication for Admin

The Authentication Tab is integrated into the platform to provide an extra layer of security through two-step verification (2FA). This feature is crucial for safeguarding user accounts and sensitive actions like login by requiring OTP (One-Time Password) verification.

To Get Started

  • Log in to your account.
  • Go to Settings > General > Admin
  • Double-click on the admin record for which you want to authenticate the user.

To Manage Admin user Authentication

Navigate to the Authentication Tab.

  • For User Login Authentication 
    • Select the Authentication Required For.
    • Select from the options mentioned to Provide Verification Medium by which the OTP will be received for verification.

Two-step authentication (2FA) for logging into the platform is achieved through OTPs sent via SMS or email, or by using Authenticator apps like Google Authenticator, Authy, or Chrome’s Authenticator extension.


    • Click on Verify after completing the process mentioned in the above image.
    • Click on Save 💾 button.
  • For Announcement Authentication

    • Select the Authentication Required For.
    • Enter the Mobile Number for receiving the OTP for verification purposes and click on Verify to verify the mobile number.
    • Enter the Email for receiving the OTP for verification purposes and click on Verify to verify the email.
    • Click on Save 💾 button.

You can also select both the Authentication Required For options if needed. Follow the steps to fill in the details respectively and click on Save.