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Trakzee Platform
- Admin
- Reseller
- Company
- Object
- Driver
- Alert
- Reminder Rule
- Pair Device
- Expense
- Job
- Route Optimization
- Eco Drving/Driver Rating
- Object Group
- Classify Trips
- Send Command
- Announcements
- Base Location Configuration
- Address
- Geofence
- Tire Management
- Technician
- Billing
- Trailer
- eLock
- Manage your Account
- Fuel Management
- Video Telematics
- Live tracking
- Dashboard
- Reports
- Charts
- Mobile Application
- White Label
- FAQs
- Support
- Inventory
- Driver Application
- Technician Application
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SmartBus Platform
Configure ChatBot service for admin account
A ChatBot is a digital assistant that is used to initiate online chat conversations. Chatbots are used to answer questions, and escalate problems, to human agents when necessary.
Before Getting Started
- Find a 3rd party Chatbot service that provides you with an option to use a javascript snippet.
- Create a Bot as per your requirements.
- Connect a chat channel to the conversation inbox.
(A chat channel is where you can customize your team's availability.)
To Setup ChatBot
- Login to your account.
- Go to Settings > General > Admin.
- Double-click on the account for which you want to configure ChatBot.
- Navigate to the ChatBot tab.
- Click on the checkbox of ChatBot.
- In the ChatBot Script field enter the javascript link provided by the Chatbot service provider.
- In the ChatBot Script field enter the javascript link provided by the Chatbot service provider.
- Click on the Save 💾 icon.