Skip to content
English
  • There are no suggestions because the search field is empty.

Add an Alert for the Pet

An Alert serves as a notification that is activated in response to a specific event or condition, such as when a pet enters the established Geofence or any other condition.

To Configure Alert from Web.
  (Admin & Reseller Only)

  • Log in to your account.
  • Go to Settings > General > Alert.

Upon clicking on Alert, users will be directed to the alert overview screen, where they can view and manage all existing alerts.

  • Click on the ➕ button on the taskbar. A new window will open.
    Add an alert on the object Add
    • Choose the appropriate Company from the dropdown menu for which you would like to configure the alert.
    • To select vehicles for sending alerts, choose from Pet, Pet Group or Pet Type in the Based On field. Based on your selection, a list of relevant Pet will appear in the Pet field. 
      • Pet: If you want to select different Pets, then select the option Pet.
        • Choose the desired Pet from the dropdownlist for which you wish to send alerts.
      • Pet Group: If you want to add an alert to a certain group of Pets, then select Pet group.


        • Select Pet Group from the drop-down list if you want to configure alerts for a specific group of Pets. The corresponding Pets will be displayed in the Pet drop-down menu, allowing you to choose the Pet according to your requirement.

Pet Group created under the same Company will appear in the drop-down menu. Learn how to create Pet Group.

      • Pet type: If you want to add an alert based on the type of Pet, then select Pet type.

        • Choose the Object Type from the dropdown list for which you wish to set up an alert. The corresponding objects will be displayed in the Object drop-down menu, allowing you to choose the objects according to your requirement.
    • Assign a descriptive Alert Name that reflects the purpose of the alert you are configuring for easy identification.
    • Choose the appropriate Alert Type from the dropdown list for the alert you wish to configure.

    • Choose the appropriate Based On for the selected alert type. For instance, if you wish to receive an alert when the Device battery is Low, you can select the option of Event or You can enter your custom value by selecting the custom option.

The options available in the Based On field will differ depending on the selected Alert Type, as each alert is governed by unique conditions that define its specific criteria.

    • The Text field will present the default content intended as the heading of the alert. You have the option to customize this text to ensure it effectively communicates the purpose of the alert.
    • Set the validity of when you want the alert to be generated.
      • Everyday: If you want the alerts to be generated on a daily basis, then you can select every day.
        Add an alert on the object img 6
        • Valid Time From: Determine the specific start and end times during which you would like the alerts to be generated.
        • Select the Timezone that corresponds to your location, as this will determine when the alerts are generated.
      • Custom: If you want to generate alerts on some particular days, then you can select custom.
        • Week Days: Choose the specific days of the week on which you would like the alert to be generated.
        • Valid Time From: Determine the specific time frame during which you would like the alert to be triggered.
        • Time zone: Select the preferred time zone when you want to receive the alerts.
        • Choose the level of Severity for the alert from the dropdown menu.
        • Action: Choose your preferred method for sending alerts.
            • Notification: To notify subusers with alerts, select Notification.
              • Choose the Users from the dropdown list who should receive the notification.
              • You may also choose a specific Notification sound for each alert to enhance your experience.
          • Save the configuration by clicking on the Save 💾 icon.