---
title: Configure Social Media API for Reseller
description: Social Media API (Application Programming Interface) is integrated in the software so that the user can receive alerts, reports, or announcements via the set social media platform. The Social Media AP
---

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# Configure Social Media API for Reseller

Social Media API (Application Programming Interface) is integrated in the software so that the user can receive alerts, reports, or announcements via the set social media platform.

The Social Media API configured for Admin users can be inherited by Reseller users, or they can configure their own Social Media API on their account.

### Before Getting Started

**Please Note:**

- We have already integrated Telegram and WhatsApp into our application.
- If you wish to use any other social media platform, then we can surely do that for you. Contact us for further assistance.

### To Get Started

- Log in to your account.
- Go to **Settings \> General \> Reseller**.
- Double-click on the account for which you want to set up a social media API.
- Navigate to the **Social Media API** tab.

![Social Media API Reseller Tab](https://helpdesk.uffizio.com/hs-fs/hubfs/Knowledge%20Base%20Import/Social%20Media%20API%20Reseller%20Tab-1.png?width=682&height=107&name=Social%20Media%20API%20Reseller%20Tab-1.png)

### To Configure Social Media API

- Choose the preferred option from **Type:**  
    - **Inherit:** To inherit the Chatbot from the admin account.
    - **Custom:** Configure a unique Chatbot specific to the account.

- Choose the **Gateway** from the drop-down. You will find **Telegram** and **WhatsApp** available as selection options, as these platforms have already been seamlessly integrated into our application.

#### For Telegram,

- - - Enter the **Token** provided by Telegram in the **Bot HTTP Token** field.
          - You can customize your preferences by selecting the checkboxes for **Alerts**, **Scheduled Reports**, **or Announcements** to receive notifications via Telegram.  
            ![setup-social-media-api-for-admin-required-details](https://helpdesk.uffizio.com/hs-fs/hubfs/Knowledge%20Base%20Import/setup-social-media-api-for-admin-required-details-2.png?width=448&height=260&name=setup-social-media-api-for-admin-required-details-2.png)

#### For WhatApp,

- - - Enter the **Phone Number ID** received from WhatsApp.
          - Enter the **Token** provided by WhatsApp in the **Bot HTTP Token** field.
          - You can customize your preferences by selecting the checkboxes for **Alerts**, **Scheduled Reports**, to receive notifications via Telegram.![Frame 663 (8)](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%20663%20(8).png?width=433&height=222&name=Frame%20663%20(8).png)

- Click on the **Save 💾** icon.

The alerts, scheduled reports, or announcements will then be received by the user whose contact details have been provided.

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