---
title: Configure Social Media API for Admin
description: The system provides the ability to integrate the Social Media API (Application Programming Interface) that enables users to receive alerts, reports, or announcements via the configured social media pl
---

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# Configure Social Media API for Admin

The system provides the ability to integrate the Social Media API (Application Programming Interface) that enables users to receive alerts, reports, or announcements via the configured social media platform.

### Before You Get Started

**Please Note:**

- We have already integrated Telegram and WhatsApp into our application.
- If you wish to use any other social media platform, then we can surely do that for you. Contact us for further assistance.

### To Get Started

- Login to your account.
- Go to **Settings \> General \> Admin**.
- Double-click on the account for which you want to set up social media API.
- Navigate to the **Social Media API** tab.

![setup-social-media-api-for-admin-tab](https://helpdesk.uffizio.com/hs-fs/hubfs/Knowledge%20Base%20Import/setup-social-media-api-for-admin-tab.png?width=682&height=62&name=setup-social-media-api-for-admin-tab.png)

### To Configure Social Media API

- Under the **Type** option, the drop-down will display the **Custom** selection for the Admin by default.

- Choose the **Gateway** from the drop-down. You will find **Telegram** and **WhatsApp** available as selection options, as these platforms have already been seamlessly integrated into our application.
  
  #### For Telegram,
  
    - - Enter the **Token** provided by Telegram in the **Bot HTTP Token** field.
          - You can customize your preferences by selecting the checkboxes for **Alerts**, **Scheduled Reports**, **or Announcement** to receive notifications via Telegram.  
            ![setup-social-media-api-for-admin-required-details](https://helpdesk.uffizio.com/hs-fs/hubfs/Knowledge%20Base%20Import/setup-social-media-api-for-admin-required-details-2.png?width=448&height=260&name=setup-social-media-api-for-admin-required-details-2.png)
  
  #### For WhatApp,

- - - Enter the **Phone Number ID** received from WhatsApp.
          - Enter the **Token** provided by WhatsApp in the **Bot HTTP Token** field.
          - You can customize your preferences by selecting the checkboxes for **Alerts**, **Scheduled Reports**, to receive notifications via Telegram.![Frame 663 (8)](https://helpdesk.uffizio.com/hs-fs/hubfs/Frame%20663%20(8).png?width=433&height=222&name=Frame%20663%20(8).png)

- Click on the **Save 💾** icon.

The alerts, scheduled reports, or announcements will then be received by the user whose contact details have been provided.

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