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Add an Alert for the Object

An Alert serves as a notification that is activated in response to a specific event or condition, such as when a Object enters a restricted zone or temprature violations. Alerts can be set up to notify managers or designated personnel through various channels, such as email and text, facilitating prompt action on potential issues and ensuring regulatory compliance.

To Get Started

  • Log in to your account.
  • Go to Settings > General > Alert.

Upon clicking on Alert, users will be directed to the alert overview screen, where they can view and manage all existing alerts.

  • Click on the ➕ button on the taskbar. A new window will open.
    Add an alert on the object Add
    • Choose the appropriate Company and Branch from the dropdown menu for which you would like to configure the alert.
      Add an alert on the object img 1
    • Assign a descriptive Alert Name that reflects the purpose of the alert you are configuring for easy identification.
    • Choose the appropriate Alert Type from the dropdown list for the alert you wish to configure.
    • Select the Object for which you want to configure the alert.
    • Choose the appropriate Value based on the selected alert type. For instance, if you wish to receive an alert when the Door is closed, select "close".

The options available in the Value field will differ depending on the selected Alert Type, as each alert is governed by unique conditions that define its specific criteria.

    • Choose the level of Severity for the alert from the dropdown menu.
    • Action: Choose your preferred method for sending alerts.
      • SMS: Add the mobile number in the provided text box on which you want to send the alerts. Use a comma (,) as a separator if you are adding multiple mobile numbers.

Please Note: SMS configuration is necessary.

                       
      • Email: Add the email address to which you want to send the alerts. Use a comma (,) as a separator if you are adding multiple email addresses.
      • Click on Verify Email to verify the entered email addresses.

Please Note: 

  • Email configuration is necessary.
  • When you click on Verify Email, a verification email will be sent to the addresses you provided. Please check your inbox and confirm the email to begin receiving future emails for alerts.
      • Notification: To notify subusers with alerts, select Notification.
        • Choose the Users from the dropdown list who should receive the notification.
        • You may also choose a specific Notification sound for each alert to enhance your experience.
      • Social Media API: To notify subusers with alerts through the configured Social Media API, select this option.
        • Choose the appropriate Gateway from the drop-down list.
        • Enter the Recipient's phone number to which the alerts will be sent. Use a comma (,) as a separator if you are adding multiple email addresses.

Please Note: 

  • Save the configuration by clicking on the Save 💾 icon.