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      Configure Social Media API for Admin

      The system provides the ability to integrate the Social Media API (Application Programming Interface) that enables users to receive alerts, reports, or announcements via the configured social media platform.

      Before You Get Started 


      Please Note:

      • We have already integrated Telegram and WhatsApp into our application.
      • If you wish to use any other social media platform, then we can surely do that for you. Contact us for further assistance.

      To Get Started

      • Login to your account.
      • Go to Settings > General > Admin.
      • Double-click on the account for which you want to set up social media API.
      • Navigate to the Social Media API tab.
      setup-social-media-api-for-admin-tab

      To Configure Social Media API

      • Under the Type option, the drop-down will display the Custom selection for the Admin by default.
      • Choose the Gateway from the drop-down. You will find Telegram and WhatsApp available as selection options, as these platforms have already been seamlessly integrated into our application.

        For Telegram,

          • Enter the Token provided by Telegram in the Bot HTTP Token field.
          • You can customize your preferences by selecting the checkboxes for Alerts, Scheduled Reports, or Announcement to receive notifications via Telegram.
            setup-social-media-api-for-admin-required-details

        For WhatApp, 

          • Enter the Phone Number ID received from WhatsApp.
          • Enter the Token provided by WhatsApp in the Bot HTTP Token field.
          • You can customize your preferences by selecting the checkboxes for Alerts, Scheduled Reports, to receive notifications via Telegram.Frame 663 (8)
      • Click on the Save 💾 icon.

      The alerts, scheduled reports, or announcements will then be received by the user whose contact details have been provided.